Política de privacidad

This Privacy Policy is provided in a layered format. You can jump to a specific section by clicking on the section below:

1. What personal information do we collect?	We collect certain personal information about you when you sign up for an account or otherwise use our websites. We may also automatically collect information regarding your use of our sites as you use them.
2. What do we do with your personal information?	We use your personal information for various purposes connected with your interest in our websites, products, and services, and to allow us to maintain and improve them.
3. Who do we share your personal information with?	We may share your personal information with certain third parties, such as with our service providers.
4. Information about Shopify	We may share personal information with third parties, and our Sites may contain links to other websites that are not operated by us. These third parties are subject to third party privacy policies and other terms.
5. Third party links and services	We may share personal information with third parties, and our Sites may contain links to other websites that are not operated by us. These third parties are subject to third party privacy policies and other terms.
6. Security	The security of your personal information is of utmost important to us and we maintain appropriate safeguards to protect it.
7. Cookie Policy	When you visit our Sites, we may collect certain information from you automatically through cookies and other tracking technologies.

SECTION 1 – WHAT PERSONAL INFORMATION DO WE COLLECT?

For purposes of this Privacy Policy, “personal information” means any information that relates to an identified or identifiable individual. The personal information we collect through our Sites will be apparent by the context of the page, and may include but is not limited to the types of information described below.

1. Personal information you provide to us

We may collect the following personal information about you that you choose to provide us when you use our Sites:

• Information required for a purchase. When you purchase something from our store, you may be asked to provide your first and last name, shipping address, and email address.
• Account information. When you sign up to create an account on our Site, you may be asked to provide your first and last name, email address and password.
• Email newsletter and contact information. If you wish to subscribe to our email newsletter, you must provide your email address. If you wish to contact us via one of our web contact forms, you will be asked to provide your name and email address.
• Payment information. If you purchase products from us, you may be asked to provide your account information or email address, shipping and billing addresses, phone number, payment card or bank account information, or your account information for one of our third party payment platforms such as Shop Pay, Amazon Pay, PayPal, or Google Pay, as well as your shipping and billing addresses.
1. Information that we automatically collect

Our Sites use cookies and other tracking technologies such as web beacons, embedded scripts, and tags (“Cookies”), which collect information from you automatically as your use our Sites, including:

• Browser and device data, such as IP address, device identifier, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons, and the language version of the Sites you are visiting; and
• Usage data, such as geolocation data, browsing history, time spent on the Sites, pages visited, links clicked, language preferences, patterns of use, and the pages that led or referred you to our Site.

We also collect information about your online activities on websites and connected devices over time and across third-party websites, devices, apps, and other online features and services.

Please review our Cookie Policy below for more information about our use of these technologies.

SECTION 2 - WHAT DO WE DO WITH YOUR INFORMATION?

We may use the personal information that we collect about you in the following ways:

1. Our products and services

We use the personal information we collect to provide the products and services that Viagrow offers to its customers, as well as to provide, maintain, and improve our Sites and the services that Viagrow offers through them (together, our “Products and Services”). This includes:

• Providing you with requested Products and Services;
• Providing you with customer service and support, and facilitating other communications that you request or that are required to provide Products and Services to you;
• Processing payments and refunds;
• Providing you with information about new Products and Services and other opportunities that we believe may be of interest to you;
• Performing analytics our Sites, such as our user accounts and related features;
• Maintaining and improving the quality of our Sites;
• Growing our business, including to perform research and development, understanding our customer trends, and understand the effectiveness of our marketing;
• Protecting ourselves, you, and others; prevent fraud and other unlawful or unauthorized activity; and create and maintain a trusted, secure, and reliable online environment; and
• Complying with our legal obligations; respond to subpoenas, court orders, or legal process; and to establish or exercise our legal rights or defense against legal claims.
1. Digital marketing communications

We may send you promotional email communications about Viagrow, invite you to participate in events or promotions, or otherwise communicate with you for marketing purposes, consistent with your preferences and applicable law. For example, when you provide your email address to join our email newsletter, or when we otherwise collect your contact information through your interaction with our Sites, we may use that information to follow up with you regarding an event or send you information that you have requested about Viagrow or our third party partners. You may opt out of receiving any, or all, of these marketing communications from us via the unsubscribe link provided in such emailS.

Viagrow 4051 Southmeadow Pkwy W, Ste C, Atlanta, GA, 30349.

SECTION 3 - WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?

We may share your personal information with the following categories of third parties:

1. Among our brands and affiliates. We may share personal information among our various brands and affiliates to provide our Sites, provide the Products and Services, and for internal administrative purposes.
2. Our service providers. We share personal information with our service providers to provide services on our behalf, such as payment processing, analytics, advertising, hosting, marketing, customer and technical support, and other services, including as detailed in Section 4 below. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use the information for any other purpose.
3. Other business partners. We may share personal information with third-party business partners in connection with our Sites and Services. For example, we may share personal information with partners about whom you have requested more information from.
4. Third-party platform advertising. We may share your information with third-party platform providers who assist us in serving advertising regarding the Sites, Products, and Services to others who may be interested.
5. Affiliate and business transfer. If Viagrow, including any of its brands or affiliates, is involved in a merger, acquisition, asset sale, or other corporate combination, your personal information may be transferred to the acquiring or surviving entity. If such transfer results in a material change to the use of your personal information, we will provide notice before your personal information is transferred and/or becomes subject to a different privacy policy.
6. Compliance and harm prevention. We may share personal information as we believe necessary (i) to comply with applicable law, rules and regulations; (ii) to enforce our contractual rights; (iii) to investigate possible wrongdoing in connection with the Sites, Products, and Services; (iv) to protect and defend the rights, privacy, safety and property of Viagrow, you, and others; and (v) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities.

SECTION 4 - INFORMATION ABOUT SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY LINKS AND SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIE POLICY

When you visit our Sites, we may collect information from you automatically through Cookies. We also rely on partners to provide many features of our Sites using data about your use of the Sites. We use Cookies for the following purposes:

• Necessity. To enable features that are necessary for providing you the services on our Sites, such as keeping you signed in, improving security, and preventing and detecting fraud.
• Preference. To allow us to remember your preferences and identify you when you return to our Sites.
• Analytics. To allow us to understand how our Sites are being used, track site performance and content views, and make improvements to the content, products or services.
• Advertising. To deliver targeted advertising based on your preferences, location, and/or interests across different services and devices and measuring effectiveness of ads.

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

You can modify your browser settings to decline or accept Cookies. However, in a few cases, some of our Sites’ features may not function as designed.